Compaq Products
| DESKTOP PRODUCTS1 |
Warranty Parts
Coverage1 |
Warranty Labor
Select from any of the following options: |
| On-Site1, 2 | Carry-In1 |
Pick-Up1, 3 |
| Presario 500, 700, 900 series | 3 years |
1 year | 3 years | - |
| DeskPro 2000, 4000, 6000 Series | 3 years | 1 year |
1 years | - |
| Presario 3000, 6000, 8000 series | 1 year |
90 days | 1 year | - |
| Presario 5500, 7100, 9500 series | 3 years | 1 year |
1 year | - |
| Presario 7200, 9200, 9600 series | 3 years | 90 days |
1 year | - |
| All other desktop product | 3 years | 1 year |
3 years | - |
1 Warranty period indicated represents time from initial purchase. All warranty labor options are available
within this period.
2 Second business day response for on-site service.
3 Pick-up service not available for desktop products.
|
| PORTABLE PRODUCTS |
Warranty Parts
Coverage1 |
Warranty Labor
Select from of the following options |
| On-Site1, 2 | Carry-In1 |
Pick-Up1 |
| Presario 1000 series | 1 year | - |
1 year | 1 year |
| Armada 1100 series | 1 year | - |
1 year | 1 year |
| Armada 1500 series | 1 year | - |
1 year | 1 year |
| Armada 4100 | 3 years | - |
3 years | 3 years |
| Armada 7700 | 3 years | - |
3 years | 3 years |
| LTE 5000 series | 3 years | - |
3 years | 3 years |
| Concerto | 3 years | - |
3 years | 3 years |
| Contura Aero | 3 years | - |
3 years | 3 years |
| LTE Elite | 3 years | - |
3 years | 3 years |
| Contura 400 series | 3 years | - |
3 years | 3 years |
1 Warranty period indicated represents time from initial purchase. All warranty labor options are
available within this period.
2 Warranty upgrades are available for second business day response on-site service.
|
| MONITORS |
Warranty Parts
Coverage1 |
Warranty Labor
Select from of the following options |
| On-Site1, 2 | Carry-In1 |
Pick-Up1, 3 |
| Presario Integrated monitor/CPU | 3 years | same as CPU |
same as CPU | - |
| Presario 1410, 1510 monitors | 1 year | 90 days |
1 year | - |
| Presario 1425, 1525, 1725 monitors | 1 year | 90 days |
1 year | - |
| prolinea Net 1 monitors | 3 years | same as CPU |
same as CPU | - |
| V70 monitors | 3 years | 1 year |
1 year | - |
| Performance monitors4 | 3 years | 1 year |
1 year | - |
| all other monitors | 1 year | 1 year |
1 year | - |
1 Warranty period indicated represents time from initial purchase. All warranty labor options are available
within this period.
2 Second business day response for on-site service.
3 Pick-up service not available for monitor products.
4 Performance monitors include the Compaq 151FS-444, 171FS-491, QV172-454, QV200-481, P50 and P70 monitors only.
More support information available at the compaq website: http://www.compaq.com
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Epson
Epson warrants most Dot Matrix and Stylus Color Printers for the period of two years from the date of original purchase. To obtain warranty service present original sales receipt at the time of equipment check.
More sales and support information available on the Epson website: http://www.epson.com
Phone Numbers
| Customer Service |
|
800 922-8911 |
| Accessories |
|
800 873-7766 |
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Packard Bell
Packard Bell warrants all hardware to be free of defects for the period of one year from the date of purchase (unless unit is re-manufactured then warranty period is 90 days). Manufacturer's warranty covers hardware related problems only. To obtain warranty service, please present your Proof of Purchase (original sales receipt or System Credentials/Note to Customer) when equipment is checked in.
More information and support is available at the Packard Bell website http://www.packardbell.com or by email support@packardbell.com
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Okidata
Okidata warrants all impact and laser printers to be free of defects for the period of one year (parts and labor) from the date of purchase (ML 590/591 has 2 year warranty). To obtain warranty service, please present your Proof of Purchase (original sales) during equipment checked in.
More information available by phone: 1 800 Okidata
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Panasonic
Panasonic warrants all impact and laser printers to be free of defects for the period of one year (parts and labor) from the date of purchase. To obtain warranty service, please present your Proof of Purchase (original sales) during equipment checked in.
More information available on the Panasonic website http://www.panasonic.com.
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Vendor Warranty Info
